(If you use a USB cable, you'll have to use the printer's console, instead.)Ĭ. If your printer is network-connected, then you can check ink levels via the printer's web interface. You should still be able to print, normally.ī. (This is only a partial solution, unfortunately.)Ī. It saddens me that HP has so little regard for their customers that they didn't bother to solve it. The HP Solution Center should be uninstalled – but beware, you probably need the printer and WIA driver to support your printer – so uninstalling may be impossible. User still can continue to print with the integrated Windows printer drivers and, in the case of all-in-one printers use a scan app to scan. From HP there is the support article HP Printer – HP Solution Center does not open, which only confirms what I have already written above. I then searched a little on the Internet. However, this is not a new behavior from HP. The problem is that Hewlett Packard has not released a version of HP Solution Center that no longer relies on Adobe Flash. This will remove scanning capabilities provided by the HP Solution Center from all-in-one devices/printers. With this, Flash Player shut down as planned on Januand this will be removed from Windows 10. In Windows 10 the Adobe Flash Player was automatically updated to the version with the time bomb. I had pointed out to the user in my reply to the comment above, that the root cause is the end of Adobe Flash support at the end of 2020. The strange f and i looks like in the picture here. Since then, the Solution Center can no longer be started. Since a Win 10 update in Dec 2020 an image file is prepended "f u. HP Scan Jet 3800 has worked smoothly with Solution Center even on WIN 10. Then German blog reader Waldblick left this comment. Someone mentioned issues with the HP Solution Center starting in January 2021. I first came across this a few days ago on Twitter in a private conversation.
And since January 12, 2021, an installed Flash player has stopped working. But support for Adobe Flash is scheduled to end at the end of 2020 (the announcement was made back in 2017). The problem is that the HP Solution Center relies on Adobe Flash to function. scanning functions for all-in-one multifunction printers (see the following screenshot). The program is still installed on many systems in 2021, as it provides e.g. HP Solution Center is a printer management program for HP printers developed and released by HP before 2010.
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